Terms of service
TERMS OF SERVICE
1. Introduction: Welcome to With Love & Grace ("we", "us", "our"). By accessing or purchasing from our online store at withloveandgrace.co.za, you agree to be bound by these Terms of Service. Please read them carefully.
2. Eligibility: Our store is intended for use by consumers (B2C) aged 18 years and older, or minors with the consent of a parent or guardian. By placing an order, you confirm that you meet this requirement.
3. Products: We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are as accurate as possible, but we reserve the right to correct any errors.
Many of our products are handmade. Slight variations in color, texture, or finish are inherent to the nature of handmade goods and do not constitute defects.
4. Pricing: All prices are listed in South African Rand (ZAR). We reserve the right to change prices at any time without notice. The price at the time of your order confirmation is the price you will be charged.
5. Payment: Payment must be made in full before an order is processed. We accept payment methods as listed at checkout. Orders will only be processed once payment has been cleared.
6. Order Confirmation: Placing an order constitutes an offer to purchase. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified and refunded in full if this occurs.
7. Shipping & Delivery: Please refer to our Shipping Policy for full details on delivery times, costs, and methods.
8. Returns & Refunds: Please refer to our Refund & Returns Policy for full details on eligibility, process, and timelines.
9. Intellectual Property: All content on this website, including images, designs, text, and logos, is the property of With Love & Grace and may not be reproduced, distributed, or used without our express written permission.
10. Limitation of Liability: To the fullest extent permitted by South African law, With Love & Grace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
11. Consumer Protection Act: These terms are subject to the Consumer Protection Act 68 of 2008 and nothing in these terms is intended to limit your rights under the CPA.
12. Governing Law: These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
13. Changes to Terms: We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.
14. Contact Us: For any queries, please contact us at:
- Email: info@withloveandgrace.co.za
- Website: withloveandgrace.co.za